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Order Status

Check order status or download invoice/receipt

Request a Quote

Request a detailed quote for your organization needs

Customer SErvice

Start a return or contact customer service

Supplier Inquiries

Access the ADS Supplier Portal for supplier inquiries

OUR COMMITMENT

We are committed to consistently providing every customer with Legendary Customer Service. We take pride in delivering on these promises. If at any time, you feel we've fallen behind on any of these commitments, we'd like to know. Give us a Call or Email us at customercare@adsinc.com.

  • Expect to easily reach ADS employees during normal business hours
  • Expect 24-hour customer service–call us any time at 866.845.3012
  • Expect a response to phone calls and emails within 24 hours
  • Expect a quote only if we can commit to the requirement's time constraints
  • We strive to meet or exceed delivery requirements, so expect us to notify you immediately if a delivery date is in jeopardy
24/7 SUPPORT

All customers have access to their rep during business hours, or an emergency line at 866.845.3012 any other time. We are here when you need us.


24-HOUR RESPONSE TIME

Emails, Phone Calls and texts will be returned within one business day.

FOR IMMEDIATE ASSISTANCE, CALL 866.845.3012